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Warranty

ORCA Manufacturing, Inc. warranties Starlight Skylights against defect in materials and workmanship, as follows:

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  • Insulated Glass is warranted for ten (10) years from the date of manufacture. If there exists any material obstruction to vision due to film, moisture, or dust formation on interior surface resulting exclusively from failure of the air seal, ORCA Manufacturing, Inc. shall at its sole and absolute option either repair or replace the insulated glass.

  • Operating Hardware is warranted for life to the original purchaser from date of purchase. If there exist any defect that hinders operations, ORCA Manufacturing, Inc. shall at its sole and absolute option either repair or replace the operating hardware. Electrical components are warranted for one year.

  • All Other Components are warranted to the original purchaser for a period of five (5) years from date of shipment against defects in materials or workmanship, provided that such products are installed in accordance with manufacturers’ installation instructions.


The liability of ORCA Manufacturing, Inc., under this warranty shall not exceed the original purchase price of the defective unit exclusive of shipping expense and installation cost.This warranty is voided if the purchaser makes any alteration to the structure or finish of the product.

ORCA Manufacturing, Inc., reserves the right to visually inspect the product and its installation. This warranty gives you specific legal rights.You may also have other rights, which vary from state to state.


This is a manufacturing warranty made by ORCA Manufacturing, Inc., Hurlock, Maryland.
 

  • This warranty does not cover:

  • Any cost or expense of labor, materials, refinishing, or painting associated with installation, removal, replacement of the defective product or component, or any costs, expenses or damage due to accident, fire, acts of God or other cause beyond the control of ORCA Manufacturing, Inc.

  • Operating problems or failures resulting from exposure to corrosive substances.

  • Condensation on the room side of glass units or condensation on or between acrylic domes. Broken glass or acrylic domes.

  • Products installed in objects that move (e.g. ships, boats, mobile homes, trailers, etc.), saunas, swimming pool enclosures, greenhouses and vertical installations.

  • Defects reported to ORCA Manufacturing, Inc. more than ninety (90) days after the end of the applicable warranty

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